POLICIES
Shipping
Orders are shipped from our warehouse in Seattle, Washington. We ship to all 50 US states. We do not currently ship internationally.
Standard shipping is $12. Orders over $150 ship free. Standard delivery takes 3 to 6 business days after the order is processed. Processing takes 1 to 2 business days. You will receive a tracking number by email when the parcel leaves the warehouse.
We do not ship to PO boxes for orders over $500. We do not ship to freight forwarders. If an order is returned to us because the address was incomplete or the parcel was refused, we will refund the product price minus the original shipping cost.
If a parcel is lost in transit, contact us. We will open a claim with the carrier. If the carrier cannot locate the parcel, we will send a replacement or refund the order.
During peak periods such as Black Friday and the December holiday window, processing may take an additional 1 to 2 business days. We post current processing times on the checkout page.
If you need an order by a specific date, email support@daymark-supply.com before placing it. We will tell you honestly whether the date is achievable.
Shipping addresses cannot be changed after an order has shipped. If you need to change an address, contact us as soon as possible. If the parcel has not left the warehouse, we can update it.